Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund or exchange.

Please check size charts carefully before ordering.

We stand by our products quality, please email us problems you have, we will help you.

If you are unsure about the products please order a sample first, heat press and inkjet prints all vary and we will try to help you but we do not guarantee we can solve all your problems in printing on our products.

To be eligible for a return, your item must be unused, unprinted and in the same condition that you received it.

Several types of goods are exempt from being returned. Products ordered with custom colors, designs or logos can not be returned unless there is a defect.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email first.

Shipping items back to us

To return your product, you should mail your product with tracking to:

2216B W. Magnolia Bl,
Burbank, CA 91506

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us HERE for questions related to refunds and returns.